Email Is Dead

The changing world of online communication and collaboration, fueled by real-time tools such as instant messaging, blogs and wikis, could drive the evolution of online collaboration in any number of directions.

For today's kids, e-mail is dead. They use IM. It is their e-mail. They only get e-mail from people they don’t want to talk to.

Watch the younger generation. What we see these kids doing today is what’s going to happen in our business tomorrow.
Kids’ actions show that users will assemble tools in terms of what works for them and what does not. When kids want to talk long distance they download Skype (a VoIP client). They experiment with blogs and wikis.